Question 1

Any tips for removing the drain?

Accepted Answer

Before removing the drain from the patient’s side, ensure that the pressure difference inside and outside the patient will be eliminated by letting the wound relax for 10 to 20 minutes. Always consult the procedure with a specialist or surgeon.

Question 2

What do I do when package is damaged or opened before use?

Accepted Answer

If the product and sterility is compromised, do not use the product and contact your local supplier. Please quarantine the product and give to your supplier in case further inspection may be needed.

Question 3

If product has lost its vacuum, what do I do?"

Accepted Answer

In case of vacuum loss, the product will not function anymore, and you need to use another product. Quarantine the product, leave it in its original packaging, and give to your supplier in case further inspection may be needed.

Question 4

How to prevent de-vac?

Accepted Answer

With all vacuum systems quality can be assured most of the time, however very occasionally some systems lose their vacuum before use.
Another possibility is storage and logistics. Please ensure room temperature conditions for both storage and transport.
Check before opening the packaging and ensure if the white bellow on top of the system is in the max. position
In situations where bellow is at the min. position, please put the product to one side, complete an incident form and record product code and batch number of the affected product and an explanation. Contact your representative who will arrange for collection and a replacement or credit to be sent out to the hospital. In this case take another system, check again, open package and follow the normal procedure.

Question 5

How to transport and store the products?

Accepted Answer

Please note that vacuum may get lost when stored or logistically has been transported under high temperature conditions. It may also have been that the product has been put into direct sunlight, which also may cause vacuum loss.
Store products at a temperature between 5°C (41°F) and 35°C (95°F).
Peak temperatures above 35°C (95°F) should never be exceeded.
Protect product from direct sunlight.

Question 6

The system was okay but appears to lose vacuum during use or when the system is activated. What is the reason?

Accepted Answer

Please check if the perforated section of the wound drain is outside the patient’s skin therefore pulling in air.
Please check it the Luer-Lock connection has been cross thread or not tightened.
In case of DONOR, in either situation, non-sterile air has entered the system. Since unsterile air has entered the system, it cannot be used for reinfusion and needs to be discarded.
If the perforated area of the drain is outside the wound skin, call the attention of the surgeon for assistance to remove the drain as you cannot attach a new vacuum system, since it will not hold and drawing new air into the system from outside the wound site.
Attention should be made that the patient has been in contact with unsterile conditions. Therefore, it is better to continue wound drainage with a normal wound drainage system.

Question 7

What do you need in case of product complaints?

Accepted Answer

We need the following information:
Product in its original packaging, unused
Article number
Batch number
Make a notification what exactly happened.

Question 8

In case of product complaints, can I send back a used product?"

Accepted Answer

No, because of danger of cross-contamination we cannot accept used products. Please make pictures and try to locate the default, write down batch number, article number and a clear notification of the complaint.

Question 9

What about inches, mm, CH and FG?"

Accepted Answer

Click here for table different sizes. (uit catalogus, pagina uploaden met CH/ mm tabel)

Question 10

Can I download information from the website?

Accepted Answer

Yes, we have a download centre and includes all items handled in the FAQ.

Question 11

In case I have any other questions, how can I contact you?"

Accepted Answer

Please contact us via our contact form.

FAQ

What is wound drainage?

What are the most important reasons for wound drainage?

What other purposes are there for wound drainage?

What are the factors for providing wound drainage and why is it essential?

What are the applications for wound drainage and what is the expected volume to be collected post-operatively?

Why do most surgeons like to suture or tape the wound drain to the patient?

Medinorm wound drainage systems

What different systems are there or what is Medinorm® LVS, LVS NG and HVS?"

LVS, LVS NG or HVS, which device should I use and for which applications?"

What is constant vacuum suction?

What is pre-evacuation or pre-vacuum and how is it achieved?

What are the advantages of constant vacuum suction?

What is difference with bellow or intermittent type devices?

Can I find any online literature about constant vacuum and difference between intermittent or bellow type devices?

When does a nurse need to change a Medinorm bottle?

How does the nurse calculate the drained fluid?

Can you empty a Medinorm system?

How do you activate our Medinorm® systems?

What is the pressure of our LVS system?

What is the pressure of our LVS NG system?

What is the pressure of our HVS system?

Is it possible to interchange the HVS 200 mL after having used the LVS?

Can a patient be sent home with a LVS or a HVS still connected?

Which drain is the most effective combination and the less painful for the patient?

What is a Medifix?

In which kind of drain is Medifix assembled?

Do I need to cut of the Medifix connection part after placing both drains?

The Medifix drain connector is made in order to do what?

What is anti-reflux valve or non return valve?

What is mini bellow 40 ml?

General information blood reinfusion

Why your own blood?

What is post-operative autologous blood transfusion (ABT)?

Why use ABT joint replacement or spinal surgery common?

Is wound drainage necessary and why is constant suction important?

What are the benefits of having my own blood back?

DONOR blood reinfusion system

There is one drain size in CH10, is this diameter sufficient?"

What are the advantages of using 10 CH/FG wound drains?

What kind of material is the drain made off and what are the benefits?

What is the purpose of having black markers on the wound drains?

Does the DONOR™ system stop automatically once reinfusion is complete?

How much should be collected to warrant reinfusion?

What happens if something happens, what procedure should I follow?"

Can I reinfuse blood that is collected after the 6 hours guideline?

How much can I reinfuse?

Can I reuse the system?

Is there a battery with the system?

Why is there a separate DONOR™ replacement system?

Can I reinfuse blood and carry on reinfusing saline through the same venflon port?

How should I discard the DONOR™ system after use?

What literature and or aiding tools are available to support DONOR™?

Is there a video of DONOR available?

Trouble shoot and additional information